CoverDownAI Privacy Policy

🔐 Privacy Policy

CoverDown AI
Effective Date: January 1, 2026

1. Overview

CoverDown AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, or requesting an AI demo.

This Privacy Policy explains how we collect, use, store, and protect your information, including information related to SMS and automated communications.

2. Information We Collect

Personal Information

We may collect the following when you voluntarily submit it:

Name

Email address

Phone number

Business name (if provided)

Appointment or demo request details

Communication preferences and opt-in records (including timestamps)

Non-Personal Information

We may automatically collect:

IP address

Browser type and device information

Website interaction data and analytics

Cookies or similar tracking technologies

3. How We Use Your Information

We use your information to:

Provide AI automation demos and services

Schedule and manage appointments

Respond to inquiries and support requests

Send service-related communications you explicitly request

Maintain records of consent and communication preferences

Improve website performance and service quality

Protect against fraud, abuse, or security issues

4. SMS Messaging & Communication Consent

SMS Program Description

If you opt in, CoverDown AI may send SMS text messages related only to:

AI demo access

Appointment confirmations and reminders

Missed-call follow-ups

Service-related communications

Messages may be sent using automated or AI-powered systems.

Opt-In & Consent

You receive SMS messages only if you explicitly opt in

Consent is collected through website forms with required opt-in checkboxes

We maintain timestamped records of all consent actions

Opt-Out Instructions

Reply STOP at any time to opt out of SMS messages

You will receive a confirmation message after opting out

No further messages will be sent unless you re-opt in

Message Frequency & Rates

Message frequency varies based on your interaction with our services

Message and data rates may apply

Help & Support

Reply HELP for assistance

Or contact us at [email protected]

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

5. SMS Data Protection & Non-Sharing Policy

CoverDown AI does not sell, rent, or share mobile phone numbers, SMS opt-in data, or consent records with affiliates or third parties for marketing or promotional purposes.

SMS information may be shared only with trusted service providers (such as SMS platforms or aggregators) solely for the purpose of delivering messages you have consented to receive.

All other uses exclude text messaging originator opt-in data and consent, which will not be shared with third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

6. Information Sharing & Disclosure

We do not sell or trade personal information.

We may share information only in the following circumstances:

Service Providers

With vendors who assist in:

Website hosting

Appointment scheduling

Messaging delivery

These providers are contractually required to protect your information.

Legal Obligations

If required by law, court order, or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, or asset sale, your information remains protected under this Privacy Policy.

7. Data Security

We use commercially reasonable safeguards to protect your information, including:

Access controls

Secure systems and monitoring

Internal data-handling procedures

While no system is 100% secure, we take reasonable steps to protect your data.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site usage

Improve functionality and performance

Remember user preferences

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Your Rights & Choices

You have the right to:

Request access to or deletion of your personal data

Opt out of SMS messages by replying STOP

Opt out of marketing emails via unsubscribe links

Request information about how your data is processed

To exercise these rights, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by CoverDown AI.

11. Policy Updates

We may update this Privacy Policy periodically. The current version will always be available on our website with the effective date listed above.

12. Contact Information

CoverDown AI
Phone: 1-855-514-7641
Email: [email protected]

Business address: 2905 Settlement Rd

Copperas Cove Tx 76522
United States (service area: US)
Website: https://coverdownai.net

By using our website or submitting information, you consent to this Privacy Policy.