Done-for-you AI for local service businesses
Your Business, Backed by AI.
CoverDown AI captures missed calls, follows up with every lead, books appointments, and keeps customers updated — so your team can focus on the work, not the busywork.
No robots replacing your staff — just AI that answers, books, and follows up exactly how you want.
The problem
Missed calls are quietly draining your revenue.
If you run a busy service business, chances are you:
- Miss calls when your team is on the job, driving, or after hours.
- Forget to follow up with quotes, estimates, or no-shows.
- Rely on manual texts and emails that never get sent on time.
- Lose ready-to-book customers to competitors who respond first.
- Have no simple way to see where leads are slipping through.
Every unanswered call is a job you may never see.
CoverDown AI acts as a always-on assistant that answers, follows up, and books for you — without adding more headcount or changing how your team works.
The solution
AI that answers, books, and follows up — so you never miss another opportunity.
CoverDown AI plugs into your existing phone lines and messaging, then works behind the scenes to capture, qualify, and book your leads — without replacing your team or overcomplicating your tech.
AI that answers calls & texts immediately.
When a call is missed or a text comes in, CoverDown AI responds in seconds with friendly, on-brand messages that capture the details you need to win the job.
Automatic booking & calendar handoff.
Customers can confirm appointments via text, and your AI books them straight into your calendar or workflow — no phone tag or back-and-forth required.
Hands-off follow-ups & lead routing.
Quotes, estimates, no-shows, and stale leads get automatic, personalized follow-ups and are routed to the right person on your team when they’re ready to talk.
What you get
Everything your front desk wishes it had.
CoverDown AI is built for high-intent, high-volume local businesses — fast responses, simple workflows, and no confusing dashboards.
AI Call Answering
Turn missed calls into conversations. Your AI answers, collects details, and keeps the customer engaged until your team takes over or the job is booked.
Smart SMS & Email Follow-Ups
Set once, then forget it. Quote reminders, estimate follow-ups, and inactive leads get timely, human-sounding messages automatically.
Appointment Booking
Let customers lock in a time over text in a few messages. Your AI keeps it within the rules you set for your team and routes it to the right calendar.
CRM Automation
Keep every lead organized with automatic contact creation, status updates, and pipelines that mirror how your business already runs.
Review Requests
Automatically request reviews after jobs are completed, and nudge happy customers to share feedback where it matters most.
Lead Routing
Decide who should see what. Route new leads by service, area, or priority so the right person can jump in at the right time.
How it works
From missed calls to fully-booked days in three simple steps.
We implement CoverDown AI with you, not to you. Most businesses are live in days, not months.
Step 1
Connect your business.
We connect to your existing phone lines, inboxes, and calendars so CoverDown AI can respond on your behalf when you or your team can’t.
Step 2
Customize your AI.
We train your AI with your services, pricing ranges, service areas, tone, and booking rules so it sounds like your business and follows your process.
Step 3
Let it run 24/7.
Your AI now answers missed calls, replies to texts, books appointments, and follows up automatically — and your team steps in only when it’s truly needed.
Built for real-world teams
High-trust AI that fits the way you already work.
CoverDown AI is designed so owners, office managers, and techs can all trust it from day one — no jargon, no steep learning curve, no disruption to your crew.
- Easy setup: We handle onboarding with you and configure everything for your workflows.
- No tech skills required: Your team manages conversations with simple approvals and tweaks, not code.
- Human-first: AI supports your office and field staff instead of trying to replace them.
- Scales with you: Add locations, services, and team members without rebuilding your systems.
- Transparent control: You decide what your AI can say, book, and escalate — and can adjust anytime.
See CoverDown AI working on your business.
In one short call, we’ll map how many leads you’re likely missing today and show you exactly how CoverDown AI would capture and book them for you.
No obligation. No pushy sales. Just a clear plan to stop losing leads and start booking more of the right jobs.
CoverDown AI
AI-powered coverage for the calls, messages, and leads your team can’t always get to.